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An Important Update about COVID-19

A message to our Provident Loan community

May 15, 2020:

Effective Monday, May 18th, and until further notice, all our Provident Loan offices will be open from 10:00 AM until 3:00 PM, Monday to Friday. 

April 29, 2020:

Due to the impacts of Covid-19  on our community, Provident Loan will continue to give 30 days of free interest for existing and new loans. This initiative will remain in effect through May 31, 2020. For more information, please visit: NYCProgram

April 17, 2020:

Effective Monday, April 20th and until further notice, for the safety of all customers and employees and in compliance with the NY government, we require all customers entering our loan offices to maintain social distancing (6 feet apart) or wear face coverings.

March 31, 2020:

To better assist those impacted by the crisis, effective April 1, 2020, we are giving 30 days of free interest for existing and new loans. This initiative will remain in effect through April 30, 2020. The ongoing situation impacts everyone, and we want our clients to have some peace of mind knowing we’ll be there when they need us most. Learn more.

March 30, 2020:

Beginning Tuesday, March 31st and until further notice, all our Provident Loan offices will be open from 10:00 AM until 2:00 PM, Monday to Friday. 

March 17, 2020:

At The Provident Loan Society, the health and safety of our community have always been our top priority. As we continue to monitor the Coronavirus (COVID-19), we wanted to update you on the actions we are taking to keep our loan offices safe and clean for you, our employees, and our wider community.

While our loan offices are maintaining their normal business hours, we might have to temporarily alter them depending upon the situation.

As always, we are committed to servicing your financial needs even during these uncertain times.

The steps we’re taking:

  • We have increased efforts to disinfect all of our high touch, high–traffic surfaces throughout the day.
  • The maintenance staff has and will continue to do after-hours deep cleans with hospital-grade solution in our loan offices.
  • We’re ensuring that our employees have the information they need to stay healthy or the ability to stay at home if they are feeling unwell.

We will continue to follow updates on COVID-19 from the Centers for Disease Control and Prevention (CDC) and local health officials to ensure we provide a safe experience and a healthy environment at our Provident Loan offices.

If you have any questions, please don’t hesitate to contact your loan office.

Take care of yourself and each other,

The Provident Loan Society